Career Competencies

Competence Levels 
JuniorUnderstands and can explain to others what it means (definitions) and how it can be applied in various situations.
IntermediateAble to complete diverse tasks relevant to CSR and to apply knowledge and skills to complete tools and processes (including research).
Senior"An expert who is an inspiration. Able to improve CSR programs and processes. Identifies and develops solutions to address CSR opportunities and challenges. Guides, troubleshoots. Has a strategic focus. Leads CSR in an organization."
Specialized Knowledge & Skills
AnalystAnalysts use data and technical skills to identify business issues. They often track and manage projects, then prepare reports on results.
Business AdministratorComprehension of how businesses operate and are administered enables them to align business and CSR drivers in an organization.
Change ManagementManaging the process of change, particularly when it relates to repositioning a company and aligning it with a purpose or sustainability.
CommunicationsCommunications is a key function to connect people both inside and external to an organization. CSR is often part of a communicator's role; particularly when they are responsible for an organization's reputation or stakeholder reports.
Community InvestmentCommunity Investment involves voluntary contributions or actions by companies to help communities in their areas of operation address their development priorities, and take advantage of opportunities created by private investment; in ways that balance being sustainable along with supporting business objectives.
Community RelationsManaging community relations with stakeholders includes maintaining relationships and ensuring clear and strategic two-way communications between all parties. This can include facilitating discussions (townhalls) and check-ins to ensure people continue to dialogue and endeavour to understand and accept each other.
Corporate AffairsEstablishing and following due diligence policies and procedures enable strategy decisions and actions to happen on time and on budget. Governance skills and knowledge are needed to address legal matters, ensure compliance with all regulations, and influence decision-makers; including ensuring board and management consideration of financial, social, and environmental implications for every decision.
Corporate Social Responsibility (CSR)Understand the fundamentals of CSR (including the environment, human rights, diversity, equal opportunities, and local community needs) and be able to integrate CSR into a a business.
Ethical Practitioner/Compliance Officer"Individuals charged with establishing policies and protocals for ethical behaviour and/or responsible for investigating conflict of interest allegations.
Ethical behaviour can be influenced by people's moral values; from the senior decision-maker to the most junior of positions. Ethics speaks to how we ought to manage ourselves and how we ought to treat others. With today's social expectations of transparency and moral judgement and actions, poor management of an organization's ethics can bring it down."
Cause MarketingApply marketing skills to create, communicate, and influence audience behavours to influence both target audiences and society to support a cause, e.g. develop public awareness about a social issue, influence people's behaviour to overcome social issues.
CSR/'Green' Events PlannerOrganizes/manages environmentally-friendly and socially responsible events.
CSR FacilitatorAligns facilitation and CSR skills to manage meetings, brainstorming sessions, research events, community town hall events, and other gatherings that need support to stay on topic and achieve objectives.
Health & SafetyHealth and safety programs are important for companies to take responsibility for the prevention of injury and illness in the workplace to ensure healthy and safe employees and their communities.
Investor RelationsAddress stock exchange and private investors' demand for transparency in reporting an organization's financial results. Investor relations includes reporting an organization's management of environmental stewardship, social relations, and it's governance structure and results.
Project ManagementApplying project management skills and knowledge is essential for successfully completing projects; even when the project is not directly aligned with business operations or administration. Most projects fail if a project management system is not implemented and regularly maintained.
ResearchResearchers understand what data must be tracked and reported for any given entity. There are many qualitative elements in CSR. Research skills are essential to avoid the waste of producing reports about irrelevant data results.
Sustainability ProfessionalPractitioners use sustainability principles and models/frameworks for decision-making and implementation practices.
Sustainability AuditsAnalytical skills are combined with a clear understanding of using CSR principles to audit an organization's commitment to, and involvement in, society.
Sustainability ReportingSustainability reports enable organizations to track, assess, and report their impacts on sustainability issues; enabling them to be transparent about risks and opportunities.